skystory Privacy Policy

This Privacy Policy outlines the information we may gather when you utilize the skystory platform and the procedures we adopt to manage such information. We advise you to read this Policy thoroughly. Additionally, please review our Terms of Use that apply to the relevant services (the "Services" encompass your use of the associated services and various features), as these govern your utilization of the Services.

1. Collection of Personal Information

To facilitate your account creation on skystory and your use of our platform, we need to gather and handle certain personal information. "Personal information" refers to any data that can be used to identify you, including but not limited to your full name, email address, Internet Protocol (IP) address, and credit card details. We utilize personal information for the following objectives:

Information Sourced from Business Partners, Suppliers, and Third Parties

We will collect various data and operational records related to your activities on and off the skystory platform from business partners, suppliers, and third parties. For instance, we will collect your device information. Furthermore, business partners may share additional data with us, such as your email address and third-party account information.

2. Sharing of Information

2.1 Confidentiality of Personal Information

By default, we treat the aforementioned personal information as confidential. Consequently, such information will not be displayed on the platform (unless you opt to make specific information public through your account settings) nor disclosed to other skystory users, unless the relevant data has been anonymized.

2.2 Exceptions for Information Disclosure

We will not lease or sell your personally identifiable information to other companies or individuals without your consent, except in the following exceptional circumstances:

3. Security of Information

We have implemented and continuously update security measures across physical, organizational, contractual, and technological domains to protect your personal information from loss, theft, unauthorized access, disclosure, copying, use, or modification. Only employees who require access to such information to fulfill their job responsibilities (based on business necessity or reasonable work requirements) are authorized to access your personal information. Across all skystory platforms, we support encryption for all transmitted content to safeguard the personal information you submit on our platform.

4. Data Retention and User Rights

4.1 Data Retention Period

We retain your personal information for as long as your account remains active or as needed to provide you with our services. If you choose to delete your account, we will retain your data for an additional period of thirty (30) days after your deletion request, during which you may reactivate your account if you change your mind. After this 30-day retention period, your personal information will be permanently deleted from our active systems, except where we are required to retain certain data to comply with legal obligations (such as tax, legal reporting, and audit requirements) or for legitimate business interests (including fraud detection and prevention).

4.2 Your Rights Regarding Your Personal Information

You have the following rights with respect to your personal information:

To exercise any of these rights, please contact us via email at Henry050416Thur@gmail.com. We will respond to your request within a reasonable timeframe and in accordance with applicable laws.

5. Non-Personal Information

5.1 Collection of Non-Personal Information

skystory employs cookies, tracking pixels, and similar technologies on our platform to collect information that cannot be used to identify you personally ("Non-Personal Information"). This information assists us in providing services to you and understanding how our services are utilized. We also use these technologies to deliver promotional materials and advertisements related to skystory' products and services.

Cookie Control: You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of certain features on our platform.

5.2 Sharing of Non-Personal Information

We may share non-personal information publicly and with various third parties (such as publishers or advertisers). For example, we may share such information with advertisers or publicly present trend data regarding the overall usage of the platform.

5.3 Do Not Track

Our platform currently does not respond to "Do Not Track" (DNT) signals transmitted by web browsers. We may reevaluate this policy as industry standards evolve.

6. Scope of the Policy and Policy Updates

skystory reserves the right to modify this Privacy Policy at any time. We are not obligated to provide prior notification of such changes, and any revisions will take effect immediately upon publication. Therefore, we recommend that you review this Privacy Policy on a regular basis.

7. Email Communications

By providing your email address to skystory, you consent to receiving service-related notifications from us via email (including any notifications required by law) instead of through postal mail. We may also use your email address to send you other communications, such as newsletters and notifications about feature changes.

8. In-App Purchases

If you are a paying user, we may collect your payment information. This data is necessary to complete commercial transactions on our platform, and we use it to facilitate and finalize your transactions. If you choose to use third-party services to complete orders and make payments, you will provide your credit card details directly to the third party. Please review the terms and notices regarding data processing on the relevant app stores. To maintain accurate account records, we will retain a history of your purchases, including the purchase date and amount spent.

9. Third-Party Service Providers

We use the following third-party service providers to operate and improve our platform:

These third-party providers may have their own privacy policies governing how they handle your data. We encourage you to review their policies to understand how your information is processed.

10. Payment Processing with PayPal

We use PayPal as our third-party payment processor to handle in-app purchases and other transactions on the skystory platform. When you make a payment, you will be directed to PayPal's payment interface, and your payment information (including credit card details, billing address, and other financial information) is collected and processed directly by PayPal in accordance with their Privacy Policy.

We do not collect, store, or have access to your full payment card details on our servers. All payment data is transmitted and stored by PayPal, which is certified as compliant with the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is retained by PayPal only as long as necessary to complete your transaction.

For more information about how PayPal handles your personal data, please review the PayPal Privacy Policy: https://www.paypal.com/us/legalhub/paypal/privacy-full. By using our payment services, you acknowledge that your personal data will be processed by PayPal in accordance with their privacy practices.

11. Age Restriction

The skystory platform is not intended for use by children under the age of 13. We do not knowingly collect or solicit personal information from anyone under the age of 13. If you are under 13, please do not use our platform or provide any personal information to us.

If we become aware that we have collected personal information from a child under the age of 13 without verifiable parental consent, we will take steps to delete that information as soon as possible. If you believe that we might have any information from or about a child under 13, please contact us at Henry050416Thur@gmail.com.

12. Cross-Border Data Transfer

Your personal information may be transferred to, stored in, and processed in countries other than your country of residence. Specifically, our servers are located in the United States, and your data may be processed in the United States and other jurisdictions where we or our third-party service providers (such as Firebase) operate.

We take appropriate measures to ensure that your personal information is treated securely and in accordance with this Privacy Policy, regardless of where it is processed. By using our platform, you consent to the transfer of your information to the United States and other countries as described in this section.

13. Inquiries and Feedback

If you have any questions or comments regarding our handling of information as outlined in this Privacy Policy, please submit your inquiry via email (email address: Henry050416Thur@gmail.com).

14. Governing Law and Dispute Resolution

This Privacy Policy and your use of the skystory platform shall be governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region of the People's Republic of China, without regard to its conflict of law principles.

Any dispute, claim, or controversy arising out of or relating to this Privacy Policy or the skystory platform shall be resolved through good-faith negotiations between the parties. If the dispute cannot be resolved through negotiation within thirty (30) days, either party may submit the dispute to the exclusive jurisdiction of the courts of Hong Kong.